We collect only what is needed to book, run, and account for a ride.

• Account information. Your name, email address, and phone number, plus the invite code used to join. Accounts are created and secured through our authentication provider.
• Ride information. Pickup and drop-off addresses and their map coordinates, scheduled times, passenger name, any notes you add, ride status, and fare.
• Location information. Precise device location, when you choose to share it. Riders may share location to help coordinate pickup. Drivers share location while running an active booking or publishing standby availability.
• Payment information. Payments are processed by Stripe. We store only Stripe’s identifiers for a customer, checkout session, and payment, along with whether a ride was paid. We never receive or store your card number.
• Requests and inquiries. If you request access or submit a ride request without an account, we store the name, phone number, and trip details you provide.
• Technical information. Your IP address, used to rate limit sign-up and access endpoints against abuse. These records are short-lived and are automatically deleted. If you enable native ride alerts, we also store the device-specific notification token Apple provides so alerts can reach that installation of Motion.

Location is the most sensitive thing we handle, so it is worth being specific about it.

• Location is collected only while the app is open and only after you grant permission. Motion does not track location in the background.
• Before a driver is actively en route to you, riders see an approximate area rather than an exact position. Precise position is shown only when a vehicle is heading to pickup or a trip is underway.
• Driver standby presence is shown as a general area, never an exact parking location.
• You can decline or revoke location permission at any time in your device settings. Booking and ride management continue to work without it; live tracking accuracy is reduced.

• To book, schedule, dispatch, and complete rides.
• To show live trip status and estimated pickup and arrival times.
• To contact you about a specific ride, by notification, email, or phone.
• To take payment for a completed ride.
• To verify invites and protect the service against abuse.
• To keep operational records of ride and payment history.

We do not sell your information. We do not share it with advertisers, and we do not use it for advertising or cross-app tracking.

We share information only with the service providers that make Motion work, and only to the extent each one needs:

• Clerk — account creation, sign-in, and session security.
• Stripe — payment processing. Card details go directly to Stripe.
• Mapbox — maps, address search, and route information.
• Vercel and Neon — application hosting and database hosting.
• Resend — operational email about ride requests.
• Twilio — text message notifications, where enabled.
• Apple — delivery of native notifications to devices where ride alerts are enabled.

We may also disclose information where required by law, or to protect the safety of riders, drivers, or the public.

• Delete your account. You can delete your Motion account at any time from your profile. This removes your account and personal details.
• Access and correction. You can view and update your name, phone number, and saved locations from your profile.
• Location permission. You can grant or revoke location access at any time in your device settings.
• Notifications. You can manage or disable notifications in your device settings.

We keep account information for as long as your account is active. When you delete your account, we remove your personal details.

We retain records of completed rides and payments where we need them for financial, tax, dispute, and legal purposes. Those retained records are separated from your identity where doing so still meets those obligations.

Motion is not directed to children and is not intended for anyone under 18. We do not knowingly collect information from children. If you believe a child has provided us information, contact us and we will delete it.

Access to Motion is invite-only. Data is transmitted over encrypted connections, payment credentials are handled entirely by Stripe, and internal operator tools are restricted to specific authorized accounts. No system is perfectly secure, but we limit what we collect and who can reach it.

If this policy changes materially, we will update the date at the top of this page and, where appropriate, notify you in the app.

Questions about this policy, or about your information:

hello@ridemotion.com(919) 717-1475